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#Front desk how to

Bear these tips in mind as you write yours to impress hiring managers and get more interviews. To get the front desk position you want, you’ll need a resume that highlights your excellent people skills, organizational expertise, and your commitment to providing quality customer service.Ĭreating a front desk resume that reflects the reasons why you’re a strong candidate for a front desk position doesn’t need to be difficult.

#Front desk how to

University of San Francisco San Francisco, CA May 2019 AWARDS Employee of the MonthĢ019 4 Tips for writing a great front desk resumeīefore you start writing, make sure you know how to write a resume in a way that best emphasizes your strengths.

Handled cash and credit payments, adhering to the hotel’s cash handling policy and PCI compliance.

Answered incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests.

Approached all encounters with guests in a friendly, efficient and service-oriented manner, contributing to a 20% increase in guest satisfaction that year.

Holiday Inn, San Francisco (August 2019 – April 2020)

Reduce office supply expenses by 47% by developing a tool to track and compare prices from different suppliers.

Print out, checked, and sent out 20+ pieces of mail per day.

Greet guests with a bright attitude, manage and maintain visitor management system and document accordingly.

Receive 50+ calls per day and redirect them to the appropriate department.

SKILLSįantasy Labs, San Francisco (May 2020 – present)

Looking to apply my communication, time management, and people skills as a Front Desk Receptionist at Mallard’s Technology Inc. Graduated from the University of San Francisco with a Bachelor’s degree in Business Administration, and hold a CAP qualification. Front Desk Specialist with 2+ years of experience supporting office operations and acting as the first point of contact for customers and clients.